Shipping & Returns

Shipping:

IMPORTANT: We don't guarantee Christmas delivery for orders placed after December 1st. New Year's delivery after Decemeber 5th.

All items are shipped from the USA. All items are made for American market. Please, make sure you understand importation guidelines for your country. We don't undervalue orders on custom declaration forms. If any importation tax is due, it is a responsibility of the buyer. Orders usually take 18-21 days to get delivered to most countries

WARNING: When buying electrical appliances, make sure that they support the voltage of your country. Most modern computers and cameras do support. If they do not support the voltage, you can use a transformer (step-down converter). We DO accept burnt appliances for refunds, however you will be refunded only 60% of your original payment

Jane's Tote ships to every country in the world.
We have served customers from more than 20 countries, such as Great Britain, United States, Australia, India, Russian Federation, Germany, France, Brazil, South Africa, Lebanon and etc.

We have special delivery rates, you can see the total rate by clicking "Estimate shipping" in the shopping cart.
Our sales team strives to provide personal service to every customer. You can always reach our friendly agents via e-mail: sales@jtote.com

Small and medium packages are shipped via postal services such as Parcel Force and United States Postal Service. Larger packages are shipped via DHL or FedEx. All of our packages are shipped from the United States.

You can track your parcels on the following sites:
Parcel Force
USPS
DHL
FedEx

We have three day handling time. Nevertheless, our shipping department staff try their best to deliver your long awaited purchases as fast as possible. You can check the status of your order by going to account history or contacting our sales team at sales@jtote.com


All of our products are shipped from the USA and made to follow American standards.


Returns:

Returns are accepted within 30-days. Please, contact us as soon as possible to arrange your return. Returns are accepted only with RMA number that is provided by us. You can reach our sales team at sales@jtote.com


Hope you have a wonderful experience with us,

Jane's Tote's Sales Team.